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Office Machinery

Course Overview

The Office Machine Proficiency Certificate program is designed to equip you with essential skills for managing a wide range of office equipment, crucial for thriving in modern office environments. Although digital skills are paramount, proficiency with various office machines remains indispensable in day-to-day operations. This hands-on course ensures you are adept in both traditional office tasks and modern technological functions, enhancing your employability and effectiveness in an office setting.

This certificate program is ideal for individuals seeking to enhance their office management skills, including administrative assistants, office managers, and any professional looking to bolster their office-related competencies. By completing this course, you'll be better prepared to handle a range of office equipment and contribute effectively to any office environment.

Course Modules

I. Comprehensive Equipment Training

  • Copy Machines: Learn how to operate high-speed copiers, including advanced features such as duplex printing, color copying, and document sorting.

  • Fax Machines: Understand the complete process of sending and receiving faxes, including setup, troubleshooting common issues, and handling fax transmissions securely.

  • Scanners: Gain proficiency in scanning documents with various types of scanners, including flatbed and sheet-fed models. Learn to manage scan settings, save files in different formats, and ensure document quality.

  • Shredders: Master the use of paper shredders to securely destroy sensitive documents. Understand different shredder types (strip-cut, cross-cut) and maintenance procedures.

II. Telephone & Communications Skills

  • Phone Systems: Develop skills in operating multi-line phone systems, including transferring calls, setting up voicemail, and using conference call features.

  • Professional Communication: Practice effective telephone etiquette, message taking, and handling various types of calls professionally.

III. Mailing & Postal Management

  • Postage Calculation: Learn to determine correct postage using postage meters or online calculators, and understand various mailing options (standard, express, certified).

  • Packaging: Gain skills in preparing letters and packages for mailing, including proper packaging techniques and addressing protocols.

  • Mail Handling: Learn to sort and distribute incoming mail and manage outgoing mail processes efficiently.

IV. Time Clock & Attendance Management

  • Time Clocks: Understand the operation of electronic time clocks, including clocking in and out, managing time cards, and troubleshooting common issues.

A picture of the Office Machinery certificate awarded to students upon completion of the course.

Student's will be awarded this certificate upon completion

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